4.8/5

884 Ratings

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Customer Reviews

H H
H H via Google

The technician was great and explained everything in detail. Fantastic service

William Daniel
William Daniel via Google

Very reliable, professional and timely service.

Mike Wyeth
Mike Wyeth via Google

Great service

Response from Owner

Thank you for your five-star feedback, Mike! Rest assured, and know that Aire Serv is here for you! Dean, Aire Serv of Greater Victoria

Michelle Morelan
Michelle Morelan via Google

Response from Owner

Michelle, thanks for your excellent rating! We're glad our HVAC team was helpful.  Dean, Aire Serv of Greater Victoria

Muriel Marshall
Muriel Marshall via Google

The service fellow arrived on time and did a thorough check of our system. He was very presentable, friendly and answered our questions. We are very happy with their service!

Response from Owner

Thanks Muriel! We strive to give our customers world class service.

Donna Wilson
Donna Wilson via Google

Very personable professional and efficient

Response from Owner

Thank you for your review, Donna! It's our pleasure to provide HVAC services you can count on, and we hope you'll breathe easy knowing Aire Serv is just a phone call away! Dean, Aire Serv of Greater Victoria

Katherine Wong
Katherine Wong via Google

Response from Owner

Thank you for the perfect rating, Katherine! It was a pleasure to assist you with your HVAC needs and we hope you'll reach out again if you need us! Dean, Aire Serv of Greater Victoria

Kasandra Schubert-Connell
Kasandra Schubert-Connell via Google

Our heat pump recently kept on stopping while trying to heat the house with the air gutter open. Billy, one of the technicians, came over yesterday to take a look and fixed our issue. He was really friendly, helpful, and informative. He arrived ten minutes early before the scheduled appointment time, and he also re-routed the sensor on the heat pump to give a more accurate reading. He gave me some useful advice to prevent any problems in the future.

Response from Owner

Thank you for your review, Kasandra! We're glad to hear that Billy could quickly resolve the issue with your HVAC system and it's fantastic that his informative and caring service was valuable to you. You can breathe easy knowing Aire Serv is just a phone call away! Dean, Aire Serv of Greater Victoria

Sharon Hutchings
Sharon Hutchings via Google

Austin and Rylan seem very professional and familiar with our equipment. We had multiple problems with our system that probably stem back to the original installation plus some normal where and tear. They did what they could today and the other problems are in the process of being fixed. Thank you guys for your thoroughness and troubleshooting skills.

Response from Owner

Sharon, thank you for your review! We're grateful to assist you and are glad that Austin and Ryan are doing a fantastic job working on your system to ensure you can stay comfortable in your home. We'll be sure to pass your appreciation along, and we look forward to completing your project. Dean, Aire Serv of Greater Victoria

Jan Creelman
Jan Creelman via Google

Response from Owner

Thank you, Jan, for your great rating of our heating and cooling services! Dean, Aire Serv of Greater Victoria

Catherine Lacasse
Catherine Lacasse via Google

Response from Owner

Thank you, Cam! We're proud to provide HVAC services you can trust! Dean, Aire Serv of Greater Victoria

Ron Borsholm
Ron Borsholm via Google

Response from Owner

Thanks for the five-star rating, Ron! We're grateful you chose us for your HVAC needs.  Dean, Aire Serv of Greater Victoria

Eric Kenney
Eric Kenney via Google

Friendly service, very knowledgeable,

Response from Owner

Thank you so much, Eric! We're proud to provide HVAC services you can count on, and we're glad we hit the mark with you! Dean, Aire Serv of Greater Victoria

Raj Sekha
Raj Sekha via Google

The technicians are knowledgeable, hard working and punctual.

Response from Owner

Thank you for sharing your review, Raj! We're delighted that our service professionals have consistently provided the top-notch service we strive for. We hope to be able to assist you with future HVAC needs! Dean, Aire Serv of Greater Victoria

GEORGE LLOYD
GEORGE LLOYD via Google

well done

Response from Owner

Thanks so much, George! We appreciate your positive feedback and review! Dean, Aire Serv of Greater Victoria

Terry Walker
Terry Walker via Google

Installed a Generac backup generator. Very professional service, knowledgeable and respectful

Response from Owner

Thank you, Terry! It was our pleasure to assist you with your Generac installation and we're glad you were pleased with our professional service. Remember, Aire Serv is just a phone call away for all your heating and cooling needs! Dean, Aire Serv of Greater Victoria

Ajmare Sundher
Ajmare Sundher via Google

Austin the technician was very thorough, knowledgeable, and professional. Upon completing the maintenance he carefully explained different available options to increase efficiencies.

Response from Owner

Thank you for your review, Ajmare! We'll be sure to let Austin know you appreciated his helpful and informative service. We're here for all of your future heating and cooling needs! Dean, Aire Serv of Greater Victoria

Brij Charan
Brij Charan via Google

Efficient, and communication is great. They give you a lots of heads up before the appointment for scheduling and timelines.

Response from Owner

Brij, thank you for your review! We're glad our communication has been helpful for your scheduling needs. Rest assured, and know that Aire Serv is here for you. Dean, Aire Serv of Greater Victoria

Jamie Trinh
Jamie Trinh via Google

Overall experience 10/10. Billy, the technician, was knowledgeable and offer a great solution on what went wrong with my thermostat. Also recommended possible solution if the problem reoccur. Would definitely recommend Air Serv

Response from Owner

Thank you for your excellent recommendation! We're glad to hear Billy could quickly diagnose and resolve the issue with your thermostat. We're proud to provide reliable HVAC services, and we hope to work with you again in the future! Dean, Aire Serv of Greater Victoria

Linda McCulloch
Linda McCulloch via Google

I had no heat. I called numerous outlets and everyone was too busy. I called Aireserv. No one was available however a tech would come after his scheduled appointments. He was terrific. He had my heat going and even did a clean up of the furnace. Exceptional service.

Response from Owner

Linda, it was our pleasure to send someone out to repair your furnace so you can stay comfortable in your home. We appreciate the opportunity to serve you. Thank you so much for giving us a call! Dean, Aire Serv of Greater Victoria

Total Number of Reviews:884

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